What are your hours of operation?
How do I place an order?
Where is your company located?
How long have you been in business?
Will you ship my product to my home?
What is the cost of shipping?
When will my products arrive?
What if I do not want the product after I get it?
Who would pay the freight for the return?
What forms of payment do you take?
Do you accept Medicare or other form of Insurance?
Will you provide financing?
Do you sell used medical equipment and supplies?
What are your hours of operation?
Our website is open for orders 24/7. Our customer service department is open MON-FRI from 8:30 AM to 6:00 PM EST.
How do I place an order?
To order online, Click Here. Or simply call our Toll Free Customer Service Line at 1-800-278-0227
Where is your company located?
Our corporate offices are located in South Florida, however we service the entire nation with our mail order delivery service. We come to you, so you do not have to go anywhere!
How long have you been in business?
We have been in business since 1992, and have been delivering outstanding product prices as well as great customer service since then.
Will you ship my product to my home?
Yes, we will provide shipping to your home within the continental United States. Orders shipping to Hawaii, Alaska, and Puerto Rico will be handled on a case by case basis. Please contact our customer service for more details.
What is the cost of shipping?
For a limited time FREE shipping is available on most orders over $50, and just $7.95 for orders below $50 on most standard order within the continental United States. Other charges may apply for overnight, bulk (oversized) shipping and shipping to Hawaii, Alaska, US Virgin Islands, and Puerto Rico. For more details on our shipping policy, please click here.
When will my products arrive?
The arrival date of your product will vary depending on the product and model you select and your place of residence. If in stock, most products are delivered to you in just three to four business days.
What if I do not want the product after I get it?
No problem, you have up to 30 days to return the products for full refund or exchange. Note: The product must be in the same condition as it was delivered to you.
Who would pay the freight for the return?
Since we are arranging for the return and are not passing on our restocking fees, freight charges would be your responsibility, unless the returned items were shipped to you in error.
What forms of payment do you take?
For your convenience, we now accept American Express, Discover, Master Card, Visa, and E-Checks, business and personal checks as well as money orders. Please note if paying by check, your order may be delayed 5-7 business days to allow for the funds to clear.
Most United States Federal, State and Local Governments, as well as Educational Institutions can establish Purchase Order Accounts when placing orders with us. Simply call 1-800-278-0227 for help in setting up your account. Our standard payment terms are Net 30 Days.
Do you accept Medicare or other form of Insurance?
We are not able to file insurance claims for you. Upon your request, we will send you an invoice of your order for you to submit to your insurance company or Medicare.
Will you provide financing?
We do not provide financing at this time.
Do you sell used medical equipment and supplies?
No, we do not sell used medical equipment at this time.
Click here to set up your account or call us at Toll Free 1-800-278-0227.
We are open MON-FRI from 8:30 AM - 6:00 PM EST.